Troubleshooting

Common issues

Problem	Likely cause	Solution
Wallet won't connect	Wrong network	Switch to Base (8453) or Base Sepolia (84532)
"Market not active"	Market is Blocked or Disabled	Check market status on the home page
"RFQ expired"	RFQ duration was too short	Create a new RFQ with a longer expiry (up to 5 min)
"Quote expired"	Maker's quote window passed	Ask the maker to submit a new quote
Transaction stuck in "submitted"	Relayer delay or network congestion	Wait for the relayer to retry (up to 60 seconds)
Private link shows "RFQ not found"	Share token is missing or wrong	Make sure the full URL with ?token= is copied
Restricted RFQ shows "Forbidden"	Wrong wallet connected	Switch to the wallet that was specified as restrictedTo

Error codes

Code	Meaning
MARKET_NOT_ACTIVE	Market is pending, blocked, or disabled
RFQ_EXPIRED	RFQ has passed its expiry time
QUOTE_EXPIRED	Quote has passed its expiry time
NONCE_USED	The seller nonce was already used in another trade
FEE_BELOW_MINIMUM	The quoted fee is below the market minimum
FEE_EXCEEDS_CAP	Combined buyer + seller fee exceeds 500 bps
COMPLIANCE_REJECTED	A wallet failed sanctions or KYC screening
INSUFFICIENT_ALLOWANCE	Not enough USDC approved for the settlement contract
INSUFFICIENT_BALANCE	Not enough USDC in the wallet
SIMULATION_FAILED	The settlement transaction would revert (check amounts and fees)
INVALID_STATUS	Action not allowed in the current RFQ state

Support

If you encounter an issue not listed here:

1. Check the Trades page for any failed or stuck trades.
2. Note the RFQ ID, trade ID, and any error messages.
3. Contact the platform team with these details.

Gas recovery

The platform relayer sponsors gas for settlements. If the relayer is down:

1. Fetch the compliance signature from the API.
2. Submit the settlement transaction from your wallet directly.
3. You pay your own gas.

The contract is permissionless — any caller with valid signatures can settle.